Casa Francisco Hotel - Cuernavaca

Staff was helpful!,relative to providing tourist information and services.

Location,it was to far removed from the historic downtown,but what can we do,that's growth and urbanization for you. Also,the staff could have been more attentive and friendlier!

The food at the restaurant is very good.

It really needs maintanence...paint and an upkeep. It's looking old and ratty. The price is good if it would've been what I initially thought, but it was actually expensive for what it was.

Easy to reach, easy to register, comfortable, quick registration and check- out, very close to main exit routes.

The breakfast was delicious at 7:15am and all the food was good. The room was beautifully maintained and the amenities included a flat-screen TV with cable channels, central heating and a personal safe. Location: the hotel was right by an alley of parked cars, and other places of interest.

The setting was terrible.

The room was well-designed and wonderful, offered a safe, multi-channel TV and a writing desk. The bed was great, the bathroom was clean too. The hotel was located in the center of the city.

Nice pool area with warm waters, perfect for kids. Breakfast buffet could be improved and not much variety. The live music at night was enjoyable but quite loud. Friendly staff helped with everything we needed.

Enjoyed the beautiful pool view and the excellent Mexican dishes, especially the fresh quesadillas. The ambiance was relaxing, perfect for family time.

The spacious room was a plus, giving us plenty of room for our kiddo to play. The nearby attractions.

My wife says that the noise levels were unbearable at times. It would be great if they improved sound insulation for families with little ones.

Great location and pools, but breakfast options were very limited and disappointing.

Amazing hotel with great amenities like free Wi-Fi, a bar/lounge area, and 24-hour reception. The staff helped me with directions on my first stay, which I still remember. I highly recommend it for a pleasant experience. I'm coming back for a business trip.

A mixed bag of conveniences and quirks

For a quick business stay, it meets the basics. The staff were generally friendly, made check-in smooth. I enjoyed a few quiet moments by the pool, although it felt small when busy. Pro tip, ask for a room far from the lobby to avoid noise at night.

The pools were always warm and a perfect spot to unwind. The staff were super friendly and made breakfast a highlight with delicious options. The room was clean, spacious, and had comfy bedding.

The stay included late checkout and a breakfast discount for a wedding, nice touches. The friendliness of the staff was notable, and the room was clean and spacious. On the downside, noise from the lobby made it difficult to sleep, and the food options, particularly breakfast, were lacking in variety and quality.

We had a wonderful romantic weekend here. The room was spacious and clean, far exceeding our previous stay in cuernavaca. The warm pools and friendly staff.

wi-fi connectivity was spotty at times.

The lush gardens around the pool area were good, creating a serene atmosphere perfect. The accessibility around the hotel made it easy for seniors like me to navigate without any hassle.